CARA Announces Quarterly PURE Award Winners: Wendy Buehlman, Michael Schroer, and Nicole Woolsey

December 8, 2016 

Oak Brook, Illinois – The CARA Group, Inc., a leading human performance consulting firm, specializing in custom learning, change management and technical communication services, is pleased to announce our third quarter winners of the PURE Service Award (for exceptional service contribution in the categories of Professionalism, Understanding, Responsibility and Excellence.)

The following CARA consultants are the recipients of the Q3 2016 PURE award.

Wendy Buehlman is an Instructional Designer and Project Management Consultant with CARA. She has worked with CARA for seven years on projects in a variety of industries including consumer packaged goods, education, food & beverage, human resources, and retail. Her work with CARA includes AbbVie, Accenture, and Career Education Corporation.

msMichael Schroer is a Change Management Consultant with CARA. He has worked for CARA for over one year. In this time, he has worked in several roles within a large change management project for a large Fortune 500 client.

 

Wendy and Mike are being recognized for their combined work on a recent year-long change management and learning initiative for AbbVie. Together, they are moving impacted stakeholders from awareness of upcoming changes to adoption.  Their activities include: leadership alignment & engagement; change network mobilization and management; change readiness assessments; and training planning and development.

AbbVie’s Project Manager praised CARA’s Team (Wendy and Mike) “for the amount of work that’s complete thus far and more importantly . . . how they’ve seamlessly integrated into the AbbVie team, so much so that she feels like our team has always been there.”

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Nicole Woolsey is an eLearning Developer and Instructional Design consultant with CARA. She has been with CARA for four years and has designed and developed innovative elearning solutions for clients in a variety of industries, including financial services, insurance, construction, real estate, and energy. Most recently Nicki faced scoping and technical challenges while developing product knowledge training for a client’s salesforce. She not only exceeded the client’s expectations, she delivered under budget, one week ahead of schedule.

The project lead shared the following comments.

“…, Nicki has proven to be a very talented eLearning designer and developer. She is a quick starter, fast learner, has the ability to put the SME’s (Subject Matter Expert) input into relevant learning messages and deliverables, gets the job done efficiently and on time, and is highly professional in her interactions with the client.”

THANK YOU Wendy, Mike, and Nicole for consistently demonstrating CARA’s PURE Values, delivering the highest quality of service and exceeding our client’s expectations.

CARA’s PURE Service Program provides a unique way to measure success and evaluate how well our consultants’ service delivery meets our clients’ needs.  CARA’s service delivery process is based on the PURE service philosophy and consultants are reviewed quarterly based on how well they demonstrate our PURE values: Professionalism, Understanding, Responsibility and Excellence. CARA’s consultants are nominated based on client feedback, PURE evaluations, and team interaction with the consultants. After careful consideration of each candidate, CARA selects the PURE award recipients. The PURE award program is the foundation of CARA’s culture, aligning us with our clients and consultants’ values in service excellence.

About CARA

CARA helps employees adapt to changes, learn new skills and abilities, and align on expectations. In short, CARA consulting solutions help people perform.  We are thought partners, strategists, designers, developers, technologists, trainers and technical writers with deep expertise in the human side of business performance. Because the best way to develop the business is to develop the people who make it work.