CARA Announces Quarterly PURE Award Winners: Terry McGoldrick and Ann Rollins

June 12, 2017

Oak Brook, IL- The CARA Group, Inc., a leading human performance consulting firm, specializing in custom learning, change management and technical communication services, is pleased to announce our first quarter 2017 winners of the PURE Service Award (for exceptional service contribution in the categories of Professionalism, Understanding, Responsibility and Excellence.)

 

Terry McGoldrick brings a history of leading successful Learning Strategy & Systems engagements to his CARA clients. He has worked with the CARA team as a both a consultant and client since 1998. With over 25 years of business experience, Terry has been a successful and engaging leader. His energetic and thoughtful approach to problem-solving, combined with deep technical expertise, make him a true representative of CARA’s PURE values.

Here are some comments from Terry’s project managers:

“Terry is delightful and so smart about the process we need to do. I am excited for what we will be learning from him and what he will be able to accomplish for us.”

“Terry was a valued asset on our project.  Terry adapted his approach and style to successfully work across the many levels of the organization.  Terry was able to draw upon his deep Learning Management background and past professional experiences to bring a unique and objective perspective and was able to contribute greatly to the overall success of our project.  Terry was a pleasure to work with and is an excellent consultant.”

 

Ann Rollins is an Instructional Designer and Learning Consultant who has been with CARA since 2013.  With over 20 years of business experience, Ann has honed her ability to create innovative and engaging training programs. Her ability to develop solutions that align with each client’s organizational goals make her a modern learning champion.

 

Here are some comments from Ann’s project managers:

“Ann was an excellent partner for us. Ann integrated well into the Learning and Development Team and the business. She is very effective at de-scoping as necessary and making good decisions for trade-offs throughout. Thank you for bringing us Ann. She made a great team and our business loves the courses they put together.”

“Ann completely embodies CARA’s values in hands on, practical ways.  As a client, I can attest that in all of our work together, which has spanned longer and with more detail and intricacies than we could possibly have imagined, Ann has been a rock star.  She always puts the client needs first, helps with solutions, listens, is the calming voice, as well as the expert partner. She is professional and personal.  She comes through on time, is responsive and caring. She more than deserves this award!”

 

THANK YOU Terry and Ann for consistently demonstrating CARA’s PURE Values, delivering the highest quality of service and exceeding our clients’ expectations.

CARA’s PURE Service Program provides a unique way to measure success and evaluate how well our consultants’ service delivery meets our clients’ needs. CARA’s service delivery process is based on the PURE service philosophy and consultants are reviewed quarterly based on how well they demonstrate our PURE values: Professionalism, Understanding, Responsibility and Excellence. CARA’s consultants are nominated based on client feedback, PURE evaluations, and team interaction with the consultants. After careful consideration of each candidate, CARA selects the PURE award recipients. The PURE award program is the foundation of CARA’s culture, aligning us with our clients and consultants’ values in service excellence.

 

About CARA

CARA helps employees adapt to changes, learn new skills and abilities, and align on expectations. In short, CARA consulting solutions help people perform. We are thought partners, strategists, designers, developers, technologists, trainers and technical writers, with deep expertise in the human side of business performance.

Because the best way to develop the business is to develop the people who make it work.