Hello everyone, my name is Nicole Duran and I am a new Service Delivery Manager at The CARA Group.? A few months ago, I was asked to write a blog about Change Management.? I know the basics about Change Management and thought this would be a great way to learn more on the topic. I started my research by looking at the formal theories, models and methodologies that are out there and being discussed in the field.? But the more I thought about it, the more I wanted to know what our own experts at CARA thought about it.? I wanted to hear from them on their opinions about change and find out about their own experiences.? Essentially I was looking for a simplified outlook and decided the best way to find that was to talk to the people that have lived change initiatives and find out what they thought.
I have captured my findings below and I hope you find it as interesting as I did.
|What is your definition of Change Management?||To me change management is very simple, it took me many, many years to come up with this definition but it?s about moving people from where they are to where the business needs them to be.? That?s it.? That can mean many, many things but it is simple-moving people from where they are to where the business needs them to be.To hear more from Faith, click here for a 3 minute video interview.|
|What does an external consultant need to be successful when working on a change initiative?||I think the external consultant has to have an internal champion and internal resources that are committed to it, see it and perhaps can buddy up and work through partnership to taking the organization through the change process.To see more from Neil, click here for a 2 minute video interview.|
|What role does a learning professional play in change management?||The learning professional is a part of the change effort.? Learning is all about helping people understand new concepts and adapt new behaviors and that is essentially a key component of change management.? By integrating change into the materials rather than just conveying information, people will understand the change and be more likely to adapt to the change.? So for instance, as opposed to just communicating how to execute steps in a system implementation training, include the WIFM (or What?s In It For Me) and you have included a critical element to change management.? People are more likely to adopt change when they understand what?s in it for them.To see more from Sheila, click here for a 3 minute video interview.|
Here are the top three things I learned from the team at CARA:
- Change Management is very simple when you break it down however it can make or break a project?s success.
- Learning and change really do go hand in hand for a successful project and as long as communication is open and fluid, both groups are able to make positive impacts.
- Having a leader within the company on your side is extremely important to the change being adopted.
Join the conversation!? What are your thoughts on the importance of change management?