CARA Announces Quarterly PURE Award Winners: Tiffani Boyd and Katie Justice

February 21, 2018

Oak Brook, IL – The CARA Group, Inc., a leading human performance consulting firm, specializing in custom learning, change management and technical communication services, is pleased to announce our fourth quarter winners of the PURE Service Award (for exceptional service contribution in the categories of Professionalism, Understanding, Responsibility and Excellence.)

The following CARA consultants are the recipients of the Q4 2017 PURE award.

Tiffani Boyd is a Learning and Development professional with over 15 years of business experience. Tiffani exceeds in all areas of instructional design. Her strong communication skills and ability to manage expectations throughout the project make her a great project lead or a valuable member of any team. Her creativity and versatility allows her to adapt to new technologies quickly and create solutions that align with the business goals. Tiffani has done exceptional work with a variety of CARA clients including CCIM, AbbVie, A.J. Gallagher, and Healthcare Service Corporation (HCSC).

Tiffani’s recent Client Manager shared the following comments:

 “Tiffani was great to work with. She made sure she understood the objective and made great suggestions to help me accomplish my goals. Her work exceeded my expectations specifically around creativity. Based on Tiffani’s outstanding performance on this project, I would highly recommend Tiffani as a PURE award nominee.”

Katie Justice is a Learning and Development professional with over 10 years of business experience.  She has strong instructional design capabilities with a key focus on optimizing the learner’s time. She is passionate about learning and continually strives to find efficiencies wherever possible. Katie is resourceful and creatively finds ways to research and gather content. Some of her recent client projects include, AbbVie, Astellas, W.W. Grainger, Healthcare Service Corporation (HCSC), and U.S. Foods.

Katie’s Project Manager shared the following comments: 

“Katie did such a fantastic job for us on our project. She came up to speed quickly, rallied the necessary resources, built relationships and got the work done! I can’t express my gratitude for what she’s accomplished in such a short term. Thank you for all of your hard work.”

THANK YOU Tiffani and Katie for consistently demonstrating CARA’s PURE values, delivering the highest quality of service and exceeding our client’s expectations.

CARA’s PURE Service Program provides a unique way to measure success and evaluate how well our consultants’ service delivery meets our clients’ needs.  CARA’s service delivery process is based on the PURE service philosophy and consultants are reviewed quarterly based on how well they demonstrate our PURE values: Professionalism, Understanding, Responsibility and Excellence. CARA’s consultants are nominated based on client feedback, PURE evaluations, and team interaction with the consultants. After careful consideration of each candidate, CARA selects the PURE award recipients. The PURE award program is the foundation of CARA’s culture, aligning us with our clients and consultants’ values in service excellence.

About CARA

CARA helps employees adapt to changes, learn new skills and abilities, and align on expectations. In short, CARA consulting solutions help people perform.  We are thought partners, strategists, designers, developers, technologists, trainers and technical writers with deep expertise in the human side of business performance. Because the best way to develop the business is to develop the people who make it work.