Eolas: News and Insights from CARA

September 2015 | In this issue: Feature ArticleTeam SpotlightCase StudyThe Blog File Latest News
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Dear CARA Friends,

We're thrilled to kick off our latest Eolas newsletter with you and provide some information on a popular area of learning - 'gamification.'

Lan Lam, an established CARA consultant, shares a perspective on 'demystifying gamification' and what it really means to deliver effective learning today through embedding games (online or Instructor-led games).

Also, Curt Beiersdorf, a CARA recruiter, provides a summary of this year's Chicago eLearning and Technology Showcase held at Northwestern University in August. 

Finally, with all of the current demands on our healthcare providers today, Northshore University Healthsystem, has recently rolled out a new customer service training program focused on improving patient care and the customer experience. Read more about it in the case study below.

We hope you find this information valuable and as always, please feel free to share your comments with us.


Martha-Watt 3
Martha Watt
VP, Sales and Marketing
The CARA Group, Inc.


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Client Accolades

"CARA's consultant has been an absolute pleasure to work with! It has been a breath of fresh air working alongside someone with the amount of expertise, professionalism, vision and remarkable responsiveness that she has. She has been able to pull together so many bits and pieces of incomplete and out of date manuals we had, ask the right questions to the right people, build what we need going forward, and create training curriculum that is interactive, flows from start to finish, and has completely exceeded our expectations."

Natasha Cseke
Executive Coordinator 
BigSteelBox Corporation

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Demystifying Gamification 

Lan LamCARA's consultant, Lan Lam, introduces the 4 Cs used in creating a strong foundation for successful gamification. 

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Hospital Call Center: Fast-Paced Training 

CARA offered a custom learning solution, providing a team of six instructional designers led by a project manager who worked in close collaboration with the healthcare system's management, training team and subject matter experts.

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Meet Jeff Sidler!

Jeff SidlerJeff recently joined the CARA Team as the Senior Director of Strategic Accounts.

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2015 Chicago eLearning & Technology Showcase Recap

Curt BCARA's Recruiter, Curt Beiersdorf, gives insight into this year's 2015 Chicago eLearning & Technology Showcase.

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CARA Earns Spot on Inc. 5000 List for Fifth Consecutive Year

CARA to Sponsor the Midwest Chapter of the Association of Change Management Professionals (ACMP)'s 2015 Midwest Change Connect Event

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To learn more about CARA, please call us at 866.401.2272
or email: info@caracorp.com.
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