Eolas Newsletter - Information from CARA
Eolas, pronounced "oh-las," is Gaelic for information, knowledge  
December 2012

In This Issue

Why You Need the Whole Toolkit for Your Performance Solution

Where should outstanding eLearning solutions begin? With a performance consulting approach. Join Laura Bunte, CARA's Managing Consultant, in an exploration of performance consulting's vital role in developing eLearning solutions that really work. Read more.

Latest News & Events 

CARA Makes the List Again!

Inc. 5000 logo

CARA earned a spot on the exclusive Inc. 5000 list of the nation's fastest growing private companies for the second consecutive year. Read more.

Team Spotlight

Meet Diane Noel!

Her name sure fits the season, but that's only one reason we are inviting you to get to know our brilliant Accounting Manager, Diane Noel. Find out why she decided to bring her number crunching skills to CARA. Read more.

Case Study

A Solution for Training Program Measurement

Read how CARA defined and developed a training measurement solution that has allowed one of our Fortune 100 pharmaceutical clients to improve the quality and ROI of its learning programs. Read more.

The Blog File

Helping SMEs Stay on Course

"Hi, I'm Jackie Zahn, a CARA instructional designer/developer and yes, a mountain climber. I wanted to share a story of how I recently helped my subject matter experts (SMEs) stay on course and I can tell you it's been an uphill battle..." Read more


Begin with the End in Mind

The end of the year is always an important time for businesses to look back and reflect. What went right and what could be improved? Though it's a common time to review the past, looking ahead is just as important.

At CARA, we consult with our clients to begin their New Year performance planning now, and we remind them to begin with the end in mind. By setting year-end goals before the New Year starts, businesses have time enough to align resources with those goals. Changes that need to happen to support new targets can begin now, setting the groundwork for innovation and optimum workforce performance.

We're not just giving advice here, we practice what we preach. At the end of 2011, we reviewed our business goals, analyzed our vision, mission and strategy. We assessed our people, processes and systems to identify any gaps or barriers to our ability to be recognized as a performance solutions leader, with quality engagements that directly contribute to our clients' and consultants' productivity and growth.

One key initiative resulting from that analysis was to get better feedback from you on our performance. We focused on developing a tool and process to make it easier for you to respond to how we meet your expectations and how we measure up to our the values expressed in our PURE Service Program: Professionalism, Understanding, Responsibility and Excellence. These are the values that define how CARA does business.

In the weeks ahead, some of you will be asked to participate in the pilot of our PURE Evaluation Process. We thank you and look forward to your feedback and helping us deliver better service and support to you.

While this edition of Eolas has much to offer, I want to direct your attention to our feature article by Managing Consultant, Laura Bunte, Why You Need the Whole Toolkit for Your Performance Solution. Tackling a topic many can relate to when attempting to solve a performance gap, Laura cautions against jumping right into a training solution.

Please enjoy this issue. Happy holidays and we wish you joy and good planning in the weeks ahead.

Best regards,

Jane Ehrenstrom
Co-founder and Senior Vice President
The CARA Group, Inc.


CARA Kudos

… make no mistake, I feel CARA is a class act and hope to continue a relationship with you. Everyone I have met on the phone or in person has been so professional and wonderful — and, always very responsive to my needs or concerns. Besides that, I am proud to be a consultant for CARA. You make your consultants feel special. Not only does CARA have a good reputation, but you partner with organizations [and] associations like ASTD to enhance skills and expertise of professionals. There is a sense of pride certainly in partnering with CARA.

— Susan Woodrow,
Performance Consultant

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Call 630.574.2272 or email us today to learn more about CARA.
CARA is proud to be affiliated with: ASTD, CISPI, SHRM, International Society for Performance Improvement

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